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How to Manage Check-in Messages
How to Use zkipster's Check-in Message Feature
How to Use zkipster's Check-in Message Feature

Let the event host know when a VIP guest has arrived, or inform your guests of their seating assignments at check-in

Michala Kepple avatar
Written by Michala Kepple
Updated over a week ago

In this article, you can find out how to use the zkipster's Check-in Message feature to send messages to your event team and/or guests.

Please note: Essential plans have a default check-in message. Professional plans allow customization of the message with up to 160 characters. Find out how to set up and customize the Check-in message in the article here. 

The Check-in Messages feature can be used for:

- Internal notifications to your team

- External notifications to your guests

Please Note: Numbers under the Check-In Message Text field cannot be used to send SMS/WhatsApp messages from 'Communications'.

For Internal Notifications

Use the check-in text messages to communicate with the rest of your team. With the dynamic tags, you can convey guest information and specific instructions for guests arriving at the door:

  • Let your team know when guests arrive, so they can greet them 

  • Share specific guest's instructions with the Event Host

For External Notifications 

With a Professional subscription, instead of using the feature internally, you can create a guest-facing check-in text message and trigger it to your guests at they arrive:

  • Send a personalized welcome message to each one or group of guests 

  • Let your guests know about their table assignments

  • Distribute event WiFi details or any other information you might like to pass on. 

Please note: depending on the country your guests' phone number is from, the SMS text triggered by the Check-In Message feature might not be delivered to your guest. This might happen due to strict SMS regulations. You can read more about this here.

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