In this article, we will walk you through how to work collaboratively with your team while planning events in zkipster. Here you will learn how to add new team members to your account, and how to assign them access to your events. This will ensure your events are managed easily and securely.

Please note that new team members can only be added through your Account Settings, which are only accessible to your Account Owner and Administrators. Please also be aware that the total number of team members within your account will depend on the event or plan purchased.

  • All Pay-Per-Event and Basic Seasonal and Annual plans allow for up to 5 team members
  • Professional Seasonal and Annual plans allow for up to 10 team members
  • Enterprise plans allow for 25 or more team members
  • Trial accounts don't allow for adding additional team members, but once an event is purchased these options will become available.

Please reach out to sales@zkipster.com if you have interest in discussing any of our Seasonal, Annual or Enterprise options.

How to Add New Team Members

New Team Members can only be added to your account by your Account Owner or Administrators.

Account Owners have full access to all aspects and settings of the account and all events. Only one exists per account. This role cannot be deleted and also cannot be edited by other users.

  1. Account Owner or Administrators: Click on Account Settings at the top right corner
  2. Click on Team Members
  3. Invite new team member by entering their email address
  4. Assign the new team member one of 6 user roles from the dropdown menu. To learn more about the user roles available in zkipster, refer to the article here
  5. Each invited team member will receive an invitation email containing a link to set up their own account, fill in the rest of their profile details and set their password

Team Management

The team members of your zkipster account will appear in the Team Members section of the Account Settings. Here, you can view the last time a user logged in, reset their password, and whether MFA (Multi-factor authentication) has been enabled.

Team Members Action Menu

Use the Action Dropdown menu to apply actions to one or few team members at a time. First select which team members you'd like the action to be performed on, then select the action.

How to Assign Team Members to Event

  1. Click on Account Settings at the top right corner
  2. Click on Team Members
  3. Select the box next to each team member
  4. Select Add to Event from the Action drop-down
  5. Select the event in the pop-up window
  6. Click Add to Event

Team Member Profile

In the individual team member’s profile, Account Owners and Administrators can view, edit and assign multiple events to a user. Here is also possible to change the team member role, restrict access only to the zkipster app and change the user login information. 


Assign Team Members to multiple events at once

  1. Click on Account Settings at the top right corner
  2. Click on Team Members
  3. Select the individual team member you'd like to manage by clicking on their name
  4. This will open a new page where you can edit the account and event access of the individual team member
  5. Scroll down to the Events section, and click into the Select Events search bar
  6. Select the event or multiple events you'd like your team member to be added to
  7. Click Add to Event

View Team Members assigned to an Event

  1. Select the Event from your Account dashboard by clicking on the zkipster logo at the top left of your account page
  2. Scroll to Event Settings from the left sidebar menu
  3. Click Event Team
  4. Here you can view all Team Members and verify which are assigned to the event. Check the box next the Team Member to assign or revoke access to the Event
  5. Click Done to finalize your selection

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