While it is not possible to edit the email part of your invitation after it has been sent, it is possible to go back into a response form and make any changes needed. As the form is web based, you can make changes to it at any time and any updates or edits will take effect as soon as you click 'Save Changes'.
Please note: This flexibility is unique to forms, compared to other communication types in zkipster—such as emails or SMS/WhatsApp messages used to carry the form links or direct recipients to them—which are locked once sent. It is therefore important to keep this in mind when building your whole campaign and before sending any email or SMS/WhatsApp message out.
How to Go Back into your 'Edit Form' Screen
To get back into a response form click on the specific invitation or form via the Invitations overview screen. This action will initially take you to Email Delivery and Form Reports page:
At the very bottom of this page, you will see the 'Form' tab as highlighted below:
Clicking on the 'Form' tab will take you back into the 'Edit Form' screen:
How to Edit your Response Form
Once you are back in the 'Edit Form' screen, you can make any necessary changes or updates as needed. You may want to
Manually close the form once you have reached event capacity
Edit the 'Response Fields' section
Turn email notifications for yourself and your team members off or on
Turn the 'Add to Calendar' or 'Confirmation/ Decline Email' options off or on
Edit the Response Submission Text your guests see after they have RSVPed
Limitations of Editing Other Communication Types
As mentioned above, once an email, SMS, or WhatsApp message is delivered (i.e. leaves zkipster's platform), it cannot be edited. This is because these type of messages reach recipients immediately after being sent, and are then stored on the recipient’s email or messaging service provider’s server.
However, you can send a follow-up (errata) email or SMS/WhatsApp message to inform recipients of any corrections or updates to the original message.