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How to Upload and Use Custom Fonts

Find out how to use custom fonts on Emails and Response Forms.

Written by Murilo Aguiar

zkipster Enterprise users can upload their own custom or preferred font styles on Emails and Response/Consent Forms. These can be used to customize the 'Text' sections and also the headers, footers and response field labels.
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Uploaded fonts will only be available in the campaign where it was imported. You will need to duplicate the campaign if you wish to use it across other events and campaigns. Alternatively, click here to learn how to you can create an account level campaign template.
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Professional Monthly and Professional Annual subscribers can choose between the default fonts available in zkipster.


How to upload custom fonts on zkipster forms

When customizing your zkipster Emails and Response Forms, choose the custom fonts section on the right hand side of the customization menu inside the 'Composer' Tab.

zkipster software screenshot


Once inside, you can click, drag and drop a file or click on the box to upload a font package that you own.

Please note: zkipster only accepts the following font file formats: .ttf, .otf, .woff, .woff2, .svg, .eot.

Upon uploading your font package, you will be prompted to confirm that you own this font or have the right to use the font.

zkipster software screenshot

Once uploaded, your fonts will be visible in the text sections of your email and form available to select and use. The uploaded fonts will display 'RA' on the right side, to make it easier for users to locate them.

zkipster Events software screenshot


​Please note: Fonts can render differently due to configurations and treatment across email services, operating systems and browsers. This means, in some cases, the fonts may appear visually different to the recipient of the campaign depending on which email client they use and which browser and device the fonts are being viewed on. If the custom font cannot be rendered on the recipient's side, the font will default to 'Arial'.

zkipster is optimized to achieve the best possible rendering across all browsers and platforms to minimize this.

Please note: Although custom fonts are supported by many email services, some, such as Gmail and Outlook, do not support them. In these cases, zkipster will still send your email exactly as you designed it (the version you see in the composer is the source of truth). If the recipient’s email service does not support your custom fonts, it will simply revert to zkipster’s default web-safe fonts, so your email remains readable. This way, zkipster gives you the flexibility to use custom fonts (which are supported by many email services), while also providing a fallback solution for stricter email services, so that any conflicts are resolved.

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