Installing the 710 & 720 series Printer on your Computer

The first step in connecting the printing feature is to install the relevant software for the printer on the computer.

To ensure that first time setup is correct and easy, it's recommended to closely follow the instructions for printer installation by Brother.

Brother has different drivers for each compatible label printer. Visit the Brother website and download the driver software, click: for the 710 model and for the 720 model. From those pages click:

  1. Downloads
  2. Select operating system
  3. Download the Printer Drive
  4. Download the Printer Setting Tool

Some tips for an easier install:

  • Only plug the printer in via USB when the Brother instructions tell you to.
  • Make sure the power cord is properly inserted.
  • To benefit from Brother’s 24/7 support service we suggest that you download the Brother iPrint and Label App on your iPad.

Go to this link to download the driver, wireless setup from the Brother website. You will most likely be prompted to download Java as well while going through the set up on the desktop.

Installing the 810 & 820 Series Printers

The 810 and 820 series are the newest printers from Brother and are extremely easy to set up. These printers allow for a quick connection via Bluetooth or WiFi and do not require installing any software.

Click here for the 810 series or here for 820 series.

The set up should be fairly straight forward but keep these items in mind:

  • When connecting by WiFi, sign into the WiFi on the printer and then make sure the iPad is connected to the same WiFi network.
  • When connecting via Bluetooth it's only possible to connect one device to the printer at a time.
  • It's recommended to use WiFi connection for best results as Bluetooth transfer speeds are always slower.
  • zkipster recommends to use no more than two devices connected to one printer at a time when using WiFi for optimal performance.


Connecting the Printer to an iOS Device

Make sure that your iOS device is connected to the same wireless network as the printer if connecting by WiFi.


It is possible to change the printer’s wireless network via the 'Printer Settings':

  1. Open the zkipster app
  2. Select the event
  3. Tap on 'More' in the bottom right corner
  4. Under Settings, tap on 'Printer Settings'
  5. Tap on the printer of your choice via Wi-Fi or Bluetooth

Once the badge printer is connected the printer name will have a check-mark beside it:

Tap on the relevant printer name to access the specific settings for the connected printing device.

Please note: If the printer paper dimensions on the app do not match your template choice, you will be reminded to print a test badge to check if you need to make any changes:



Connecting the Printer to an Android Device

Make sure that your Android device is connected to the same wireless network as the printer if connecting by WiFi.


It is possible to change the printer’s wireless network via the 'Printer Settings':

  1. Open the zkipster app
  2. Select the event
  3. The Settings icon will display in the bottom left corner of the zkipster app
  4. Tap this icon to find Printer Settings in the menu
  5. Tap on the printer of your choice via Wi-Fi or Bluetooth

Once the printer is connected the printer name and detected format will be in green on the Printer Settings page on the zkipster app:


Please note: If the printer paper dimensions on the app do not match your template choice, please print a test badge to check if you need to make any changes.


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