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How to Create and Manage Lists in Audience

Learn how to use the list builder to craft guest lists that can be exported as a file or imported to your zkipster Events account

Pedro Barleta avatar
Written by Pedro Barleta
Updated yesterday

With zkipster Audience, you can easily build lists using your contact database. The lists can be shared with other users from your account for internal collaboration or visibility. Once they are ready, your lists can be imported as a guest list to your zkipster Events account, ensuring a smooth guest list building process that can be managed on the same place from start to finish.

Learn more: How to Add Contacts from Audience as Guests in Events

You can create and manage up to 100 lists in multiple ways to better organize your contacts and streamline your event workflows. This article provides step-by-step instructions for creating, editing, and managing contact lists across zkipster.

How to Create a List

You can create and manage up to 100 lists in multiple ways to better organize your contacts and streamline your event workflows. This article provides step-by-step instructions for creating, editing, and managing contact lists across zkipster.

zkipster Audience software screenshot
  1. Go to the Lists section via the left-hand menu.

  2. Click the ‘Create List’ button (top-right corner).

  3. In the pop-up window, name your list.

  4. Click ‘Create List’.

An empty list will be created and visible in the Lists section.

Creating a List From the "Contacts" or "Segments" Sections

Alternatively, you can also create a list directly from the 'Contacts' or from a 'Segment'.

  1. Open the Contacts masterlist or a specific Segment.

  2. Select the contacts you want to assign to a list using the checkbox next to the contact name.

  3. Click the ‘Actions’ dropdown and select ‘Add to List’.

    zkipster Audience software screenshot

  4. In the pop-up window, use the dropdown field to type your new list's name'

  5. Click on ‘Create List’.

    zkipster Audience software screenshot


  6. Click ‘Add to List’ to add the selected contacts to your newly created list.

Your new list will appear under the Lists section from the left-hand menu.

Adding and Removing Contacts From a List

There are two ways to add a contact to a list:

Add Contacts to a List via List Builder

  1. Navigate to the Lists section and open the list where you want to add contacts to.

  2. Click the ‘Y’ icon at the top-right to open the List Builder.

  3. The list you opened appears on the left, while your Contacts master list appears on the right.

  4. If you would like to select guests from a different list or segment, use the dropdown on the top right to change it.

  5. Use filters or search to find contacts on the right-hand list.

  6. Select the contacts you want to add to the list by ticking the checkbox on the side of their names.

  7. Add the selected contacts to the left-hand list by:

    • Clicking ‘Add to List +’, or

    • Drag-and-dropping them from right to left.

zkipster Audience software screenshot

Add Contacts to a List via "Contacts" or "Segments" Screen

  1. Go to the Contacts or Segments section.

  2. Select the contacts you want to add.

  3. Click ‘Actions’ > ‘Add to List’.

  4. Choose a list from the dropdown or create a new one.

  5. Click ‘Add to List’.

GIF showing the steps towards adding contacts to a list from within the 'Master List' or from within a segment.

Remove Contacts from a List

If you want to remove a contact from one or multiple lists, you can follow the steps below:

Option 1: From a Single List

  1. Open the list.

  2. Check the box next to the contact(s).

  3. Click ‘Actions’ > ‘Remove from List’.

Option 2: Using Split View

  1. Open Split View via the ‘Y’ icon when inside the list.

  2. On the left list, select contacts to remove.

  3. Click ‘Remove From List’.

zkipster Audience software screenshot

Please note: removing a contact from a list and deleting a contact from within a list are two distinct actions. Removing a contact from a list only takes it off that specific list—it will still remain in other lists it belongs to, such as the Master List. Deleting a contact, however, removes it entirely from all lists—the contact will be moved to the ‘Recently Deleted’ section, where it will await permanent deletion.

Managing a List in Audience

You can manage your lists, i.e. update, delete, edit their status, merge two or more of them, or mark them as favourites, from the Lists dashboard, accessible via the left-hand menu.

A screenshot showing the 'Lists' dashboard on the 'Lists' page.

On your Lists Manager, you can start by using the search tool to find a specific list. This is especially helpful when you have many lists. It is also possible to reorder the lists by clicking the column header you want to sort by.

To mark one or more lists as favourites, remove them from favourites, edit their status, merge two or more or delete them in bulk, start by selecting the segments you want. You can either check the box at the top of the column to select all segments in the list, or check individual boxes for specific segments or a selection of those. Then, choose the desired action from the dropdown menu.

Please note: Marking a segment as a favourite places it at the top of the ‘List’ section in the left-hand menu for quick access.

To share access to a list and assign roles (either as ‘editor’ or ‘viewer’), edit its name and/or status, or delete it individually, first hover your mouse over the segment in the list until the corresponding icons appear (see below). Then, click the icon for the action you want to perform. To mark a list as a favourite, click the star icon next to its checkbox.

Please note: when two or more lists are merged, the original Lists are deleted.

Understanding List Statuses

You can assign a status to a list to help you track which editing stage it's in. For instructions on creating a list, please refer to the ‘Managing a List’ section above.

A GIF showing how to edit a list's status.

  • ‘In Progress’: This is the default status assigned to a newly created list. It remains until you decide it's time to revise the list and change its status to ‘Needs Review’.

  • ‘Needs Review’: Use this status to indicate that a list requires your attention for review and possible updates.

  • ‘Approved’: This status signals that the list has been reviewed and finalised.

Please note: A list set to ‘Approved’ cannot have contacts added or removed.

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