Before you send a campaign to your guests, send yourself a test. A test shows you exactly what guests will receive, so you can check the design, wording and links, and spot any issues before they reach your guest list.
This article covers:
Sending a Test Email
In the email builder, click Send Test Email at the top of the page.
2. In the pop-up window, enter up to 5 email addresses in the Send Test To field.
Pro Tip: select a Sample Guest to receive the email as that guest would see it. Any guest field tags are replaced with that guest’s details, and form links open the form as the guest would see it. Important: If you choose a real guest as your Sample Guest, don’t submit the form from the test email. Submitting it changes that guest’s status to Confirmed or Declined and sends them a Confirmation Email. Pro Tip: To test form submissions, use a test guest instead (see Testing the Full Guest Journey below).
3. Send the test and check it in your inbox.
Sending a Test SMS or WhatsApp Message
In the message composer, click Send Test SMS above the message.
2. In the pop-up window, enter the phone number to send the test to.
3. Optional: select a Sample Guest to see the message as that guest would.
4. Choose whether to send the test as an SMS or a WhatsApp message, then send it.
Please note: Test SMS and WhatsApp messages use credits from your zkipster account, just like a real send. To top up, see How to Enable the SMS/WhatsApp Feature and Purchase Credits.
Testing the Full Guest Journey
A test email, SMS, or WhatsApp message lets you preview a single message. To see the full guest experience, from receiving the invitation to submitting the form and getting the confirmation, we recommend sending your campaign to an internal test guest list. By duplicating your campaign first, you can test everything without making any changes to the original. Here’s how:
Duplicate the campaign you want to test.
Make sure the duplicate is set to send only to your internal test guest list (yourself or trusted colleagues).
Send the duplicated campaign.
Open the email, fill in and submit the form, and check that the confirmation arrives as expected.
Tip: Archive test campaigns once you’re done so they don’t get mixed up with your live campaigns. See How to Archive Campaigns and Forms.
Best Practices for Testing
Use a test guest. Create a guest specifically for testing so your live guest list stays unaffected.
Check different devices. Open your email and form on desktop and mobile, and in more than one email app if you can.
Try different responses. Test both accepting and declining, and try submitting the form with required fields left blank.
Review every detail. Check branding, text, guest field tags and every link against your event requirements.