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How to Manually Close or Reopen your Response Form

Find out how to close your form so that your guests can no longer RSVP once you have reached capacity for your event

Client Relations avatar
Written by Client Relations
Updated over a week ago

You can edit your response form at any time as it is web based, even if you have already sent your invitation.

To do this, find your campaign form on the 'Communications' overview screen. Once you have clicked on it, you will see a 'Form' tab at the very bottom of your browser page. If you are having trouble finding the 'Form' tab refer to this article for help.

To manually close the form, go to the 'Settings' tab located on the right side of your form then click on 'Form Settings' and under the 'Form Responses' section, select 'Form is Not Taking Responses':


To reopen it manually, you just need to follow the same steps as explained above, but making sure to select 'Form Is Taking Responses':


Pro Tip: when reopening your form, make sure to review any criteria you have set up for the form to close automatically. For example, if your form was originally set up to close automatically on the 30th of September and you are reopening it on the 1st of October, you also have to change the date, otherwise the form will remain closed.

'Allow checked-in guests to submit form' will allow checked-in guests to change their responses after the event, if the form remains open. We recommend only selecting this if you are creating a post-event survey form.

Any information that is not locked might get overwritten when submitting other forms if set to ON (i.e. Consent Form).

zkipster software screenshot

You can further define a 'Form Closed Message' which will be displayed to your guests on the browser once the form is closed and no longer taking any RSVPs:

zkipster software screenshot

It is possible to edit other components of the response form as well. Any changes made will go live for the guests viewing the form from that point onwards. Find out more in this article here!

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