zkipster

You can send one attachment file per SMS/WhatsApp message. The file is hosted online by zkipster, so your guests need to access the link sent via the SMS message in order to open the image file or QR Code file. On WhatsApp, the attachment is displayed as an image on the body of the message.

Adding a QR code or attachment to an SMS or WhatsApp campaign

From the 'Composer' tab, click on the 'Attachment' section and turn the toggle to ON to include an attachment.

GIF showing how to enable the attachments on the campaign.

<b>Attention:</b> Also, make sure to include the dynamic tag <i>:attachment_url</i> in your text message, as this is the tag that will turn into the link from where your guests will be able to access the attachment.

Screenshot showing where to find the dynamic tag in question.

If you want to send a QR Code via SMS/WhatsApp message, select 'QR Code' from the 'Attachment Type' dropdown menu. By default, the QR Code will be configured as a Check-In QR Code, but you can customize the value if you want. Please refer to this article here for more information on <a href="https://support.zkipster.com/en/articles/5901412-how-to-use-qr-codes-in-zkipster">how to use QR Codes in zkipster</a>.

Screenshot showing how to enable a QR code on a SMS/WhatsApp campaign.

Users have the option to attach an image file or a PDF. file as an attachment when sending guests SMS/WhatsApp messages. The maximum file size accepted is 5MB and only one file can be sent per SMS/WhatsApp message.

From the 'Attachment Type', select 'Custom File' and then upload your file to be attached.

For SMS messages, both image files and PDF files will be displayed as links in the message. For WhatsApp messages, while the PDF files will be displayed as links in the message, images will be shown as such.

Screenshot showing how a custom image file shows up on an WhatsApp message.

<a href="https://support.zkipster.com/en/articles/8890814-sms-and-whatsapp-communications">SMS and WhatsApp Communications</a>

<a href="https://support.zkipster.com/en/articles/8826349-how-to-set-up-and-customise-sms-and-whatsapp-messages">How to Set up and Customise SMS and WhatsApp Messages</a>

<a href="https://support.zkipster.com/en/articles/8467062-faqs-on-communications">FAQs on Communications</a>

- <a href="https://support.zkipster.com/en/articles/8890814-sms-and-whatsapp-communications">SMS and WhatsApp Communications</a>
- <a href="https://support.zkipster.com/en/articles/8826349-how-to-set-up-and-customise-sms-and-whatsapp-messages">How to Set up and Customise SMS and WhatsApp Messages</a>
- <a href="https://support.zkipster.com/en/articles/8467062-faqs-on-communications">FAQs on Communications</a>

Instructions on sending QR codes and attachments via SMS/WhatsApp in zkipster, enhancing guest experience.

How to Send QR Codes or Attachments via SMS/WhatsApp Messages

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How to Send QR Codes or Attachments via SMS/WhatsApp Messages

Adding a QR code or attachment to an SMS or WhatsApp campaign

​QR Code

Custom File

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QR Code