Learn how to create a new user in your zkipster account to be used for check-in purposes only
Permission schemes in zkipster play a crucial role in maintaining the security, efficiency, and organization of event management, especially during check-ins.
Different permission schemes for individual users allow event organisers to control which team member has access to specific features and data within zkipster. For example, limiting access to sensitive guest data to certain team members while allowing others to handle check-ins only can minimise the risk of unauthorised access to confidential information.
How User Login Works Within zkipster
Browser version: The browser version of zkipster is limited to one session per user credential. This means that it is not possible to have multiple team members login with the same user credentials (username and password) in the browser version of zkipster. This is due to security, privacy/data integrity, user accountability and so on.
zkipster Mobile App: zkipster allows the same user credentials to be used simultaneously through the zkipster mobile app on multiple devices, as this makes the check-in process more efficient. But to prevent the potential issues mentioned above, we recommend creating a dedicated user profile specifically for check-in purposes.
How to Add a New User in zkipster
Go to Account Settings in the top right corner, then select "Users and Teams."
Click on "Add Users."
After selecting "Add Users," you will see two options: Create and Invite.
Click on Create.
Enter the details for this user profile. Since we are creating a general user solely for check-in purposes, the information does not need to be specific to any individual.
Please note that usernames must be valid email addresses and CANNOT be associated with another zkipster account.
Pro Tip: If the email address you want to use is already linked to another zkipster account, you can create an alias email for the username. For example, if their current username is email@organization.com, you can use email+1@organization.com for your account.
Assigning an Account Permission Scheme
When creating a new user profile, an account permission scheme will need to be assigned.
For a check-in only user profile, select the 'No Access' account permission scheme - this will prevent the user to be able to access your account settings or create events within your zkipster account.
Please refer here to learn more about default account permission schemes.
Once the user profile is created, click on the user profile through the "Users" tab.
Assigning Event Permission Scheme For Check In
From your full list of user profiles, select the desired user.
Next, click on the "Events" tab.
Select the events you want this user profile to have access to, and choose the "Check-In" permission scheme.
Pro Tip: If you plan to use this user profile for all future events, toggle on "Automatically Add Users to New Events."
Note: Multiple team members can log in to this user profile simultaneously through the zkipster app, which is particularly helpful for the check-in process.
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