New users can be added through your Team Members section via the 'Account Settings' and the 'Event Dashboard' which are only accessible to your Account Owner and Administrators.

Please watch the quick tutorial here:

Account Owners have full access to all aspects and settings of the account and all events. Only one exists per account. This role cannot be deleted and also cannot be edited by other users.

Number of Users Available in zkipster

Please be aware that the total number of users within your account will depend on the event or plan purchased:

  • Essentials Monthly/ Annual subscriptions - 5 Users

  • Professional Monthly/ Annual subscriptions - 10 Users

  • Enterprise plans - 15+ Users

  • Trial accounts do not allow for any additional users. However, once a purchase is made these options will become available.

Please reach out to sales@zkipster.com if you have interest in discussing any subscription plan options.

How to Add New Users

  • From the Team Members section via the Account Settings

  • From the Event Dashboard

Add New Users from the Team Members section via the Account Settings

Create a Team member: use this option if you are using SSO or want to assign a specific username to the user.

  1. Account Owner or Administrators: Click on the Account Settings at the top right corner.

  2. Go to the Team Members section.

  3. Hover to 'Add Team Members' in the top right corner and then in the dropdown select 'Create' and fill out the details of the team member on the next page and click 'Save Changes'. This will send an email to the new member for them to finish setting up their password and user details.

Please note: Please follow the steps in the articles here if MFA (Multi-factor authentication) or SSO (Single Sign-On) has been enabled for Enterprise accounts.

Invite a Team member: use this option if you want the users to define their own username.

  1. Account Owner or Administrators: Click on the Account Settings at the top right corner.

  2. Go to the Team Members section.

  3. Hover to 'Add Team Members' in the top right corner and then in the dropdown select 'Invite'.

  4. From the pop-up window, enter the email address of your colleague.

  5. Assign the user role from the dropdown menu and click on the 'Send Invitation' button. To learn more about the user roles available in zkipster, refer to the article here.

  6. Each invited user will receive an invitation email containing a link to set up their own account, fill in the rest of their profile details, and set their password.

Add New Users from the Event Dashboard

There are 3 ways to invite users from the Event Dashboard:

  • From the upper right-hand side of the browser, you will see a plus sign icon to invite new users. Clicking the plus sign will take you to the Team Members section of your Account Settings where you can create or invite the new user.

  • From the 'Action' dropdown menu under your Upcoming Events. With this option, you can add new users to your account and automatically assign them as team members to upcoming events.

    First, select the event(s) you want to invite the new user to. Click 'Add Team Members' from the action dropdown and invite the new user under the 'Invite Users' tab.

  • Click on the initials logo under the 'Event Team' section. From the pop-up window, go to the 'Invite Users' tab and send the new user an invitation.

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