If your event has multiple floorplans you can either create several floorplans from scratch or duplicate an existing floorplan.
Creating a new floorplan
By default, only one floorplan will be available in your event once it is created, but clicking on the floorplan name from the top left of the screen will allow you to add more floorplans:
Once you click on the 'Add a Flooplan' button, a pop up window will be displayed. Give your new floorplan a name and add a description for your team's reference. You can also link the floorplan to a specific session, so that only guests that are part of that session's guest list show up on the 'Guest Seating' screen.
Duplicating a Floorplan
If you want to duplicate an existing floorplan, you can follow the steps below:
- Open the floorplan navigation tab by clicking on the floorplan name from the top left;
- Hover the mouse on top of the floorplan thumbnail;
- Click on the three dots icon;
- Click on 'Duplicate'.
Once you click on 'Duplicate' you will be taken to the duplicated floorplan. You can edit the new floorplan name by hovering the mouse on top of its thumbnail and clicking on 'Edit'.
Please note: if guests are already seated in the floorplan you are duplicating, they will also be seated in the duplicate. If necessary, you can bulk unseat all guests by clicking on the 'Reset' button from the bottom right corner of the 'Guest Seating' screen.
Deleting a Floorplan
If you need to delete a floorplan, you can do so by hovering the mouse on top of its thumbnail, clicking on the three dots icon and selecting 'Delete':
A message will be displayed warning you that the action cannot be undone. If you are sure you want to delete the floorplan, click on the 'Yes, delete floorplan' button.
Best Practices for Managing Events with Multiple Floorplans
If your event includes a large number of floorplans (20+), over 2,000 total seats, or more than 1,000 seats within a single floorplan, please follow the recommendations below to ensure a smooth and reliable experience:
Inform your Account Manager.
If you are planning an event of this scale, we recommend notifying your Account Manager in advance. This allows us to provide tailored support and help you prepare accordingly.Complete initial syncs before the event.
The first sync is typically the most data-intensive. Perform it in advance using a strong and stable internet connection, as it may take more time. The subsequent syncs are generally lighter and faster.Ensure a strong internet connection on event day.
A reliable connection is essential for syncing guest and seating data throughout the event.Use a capable, up-to-date tablet.
For optimal performance on iOS, prioritize using an iPad Pro. For Android, select tablets with high processing power. Also, make sure your device is up-to-date and has the latest version of the zkipster mobile app installed.
By following these steps, you'll set yourself up for a seamless and successful event experience.
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