Learn how to Build Campaigns that include SMS/WhatsApp Messages
From the Communications dashboard, click on the 'Create Campaign' button to select the template that best fits the type of campaign you want to create and send your guests.
Types of Templates
zkipster offers four distinct types of templates:
- Email/Message + Response Form: which combines messaging (via Email and/or SMS/WhatsApp) and collecting RSVPs in one campaign;
- Email/Message (standalone): for when you want to create a campaign that includes an Email and/or SMS/WhatsApp message without a response form directly attached to it;
- Response Form (standalone): when you need to create a Response Form dedicated exclusively to gathering responses without any accompanying messaging.
- HTML Email/Message: when you want to import your own HTML file to create a fully customizable email that can be used as a standalone email or in addition to a SMS/WhatsApp text message.
If you have chosen either Email/Message + Response Form or Email/Message, the next screen will allow you to select whether you want to send your guests a campaign that includes:
- SMS/WhatsApp messages only
To send only SMS/WhatsApp messages, toggle on the 'SMS/WhatsApp' option to include your message, and then, toggle off the 'Email' option.
- SMS/WhatsApp message + Email (to be sent at the same time)
To send SMS/WhatsApp + Email messages, toggle on the 'SMS/WhatsApp' option to include your message.
Please note: users need to purchase credit via the 'Plans & Billing' section of the account settings to be able to send SMS/WhatsApp messages. Before making a purchase, please refer to the SMS Compliance Considerations article to understand more about regional regulations that might prevent your message from being delivered to your guests.
Important: Due to a restriction from Meta, WhatsApp messages will not be delivered to US registered phone numbers. You can read more about this limitation below or by clicking here.
Useful links