Create Effective Form Success Pages for Better Guest Engagement
zkipster users on the Professional and Enterprise plans can access the Communications feature to create and share Response Forms in order to collect RSVPs and any other guest information your event requires.
By default, all new Response Forms have three different customizable pages: Landing Page, Form Page and Success Page.
Learn more: How to Navigate Through your Response Form Pages
In order to set up a Form Success Page, you need to first create a new form in an communications campaign, whether with an email and/or SMS/WhatsApp invitation, or as a standalone form. You can learn more about the different zkipster templates via this article.
Please also watch this video tutorial:
RSVP Response
The Success Page is displayed to your guest once they submit RSVPs for themselves or on behalf of their related guests.
You can customize a specific message for when your guest accepts your invitation and for when your guest declines your invitation.
From the 'Composer' tab of your Form Success Page, click into the 'RSVP Response' section to configure your Confirm message and your Decline message:
Once you open the 'RSVP Response' section, you will be able to create your 'Confirm' message using the text box under the 'Response Submission for 'Confirm'' section:
This is the message that will be displayed to your guests once they click into the 'Confirm' button from your RSVP Form Page. Use this space to give further information about your event.
You can also type the 'Decline' message in the text box under the 'Response Submission for 'Decline'' section:
Guest Relationships via the Success Page
If you have correctly defined Guest Relationships in your guest list and you want to allow your guests to RSVP on behalf of their related guests, you can use the Success page to include RSVP buttons for the related guests:
From your Success Page 'Composer' tab, click into the 'Relationships' section and turn the toggle 'ON' to include the RSVP buttons for the related guests:
On the 'Settings' tab of the Relationships section you can choose to include RSVP buttons for all related guests or only for specific related guests, such as related guests that have a 'Coworker' or 'Personal Assistant' relationship status, for example:
Click into the 'Text' tab of the Relationships section to customize the text to be displayed to your guest:
On the 'Related Link' tab of the Relationships section you can customize the RSVP button of the related guests:
Tick the check boxes to include First Name, Last Name and Salutation;
Drag and drop to define the order of the related guest details to be displayed;
Choose to display a second RSVP button with the main guest details by ticking the 'Include Main Guest' check box;
Customize the text and background of the related guests RSVP buttons.
Lastly, the 'Button' tab of the Relationships section allows you to customize the background of the arrow icon and the color of the arrow.
Click on the gold 'Save Changes' button at the top right of your form composer to save the changes.
Learn more: How to Allow Guests to RSVP on Behalf of Others
Preview your Success Page as a Guest
Before sharing the Form with your guests, you can use the 'Preview as' function to visualize the Success Page as if you were a guest from your guest list, to make sure that everything looks the way you wish.
From the top of your Success Page screen, type the name of a guest from your guest list and tick the 'Confirm' or 'Decline' options on the right hand side to preview your form Success Page after your guest confirms attendance or after they decline the attendance:
Pro Tip: You can turn the 'Add to Calendar' option 'ON' for your Form via the Success page if you would like your guests to be able to add your event to their calendars. Alternatively, you can also find the 'Add to Calendar' toggle under the 'Composer' tab of your email.