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How to Set up a Form Success Page

The Success Page is customizable, so you can show different messages to guests who have accepted or declined your invitation.

Written by Murilo Aguiar

The Success Page is the screen the person filling out the RSVP form sees immediately after submitting it, whether for themselves or for their related guests. It appears in the browser and is not the confirmation email.

Screenshot showing an example of a Success Page.


​Context: Every Response Form has up to three customizable pages: an optional Landing Page, the Form Page and the Success Page.

To set up a Success Page, first create a new form in a communications campaign, either with an email and/or SMS/WhatsApp invitation, or as a standalone form. You can learn more about the different zkipster templates in Communications Templates.

RSVP Response

You can write one message for guests who accept your invitation and a different message for guests who decline. From the 'Composer' tab of your Success Page, open the 'RSVP Response' section to configure your Confirm and Decline messages.
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GIF showing where to find the two fields where to enter the 'Confirmed' and 'Declined' replies.

In the 'RSVP Response' section, write your Confirm message in the text box under 'Response Submission for Confirm':

Screenshot showing where to enter the Confirmation message.

Guests see this message after they click the 'Confirm' button on your Form Page. Use this space to share further information about your event.

Scroll further down to the ‘Response Submission for Decline’ section and enter your decline message in the text box:
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Screenshot showing where to enter the Decline message.

Guest Relationships via the Success Page

If you have defined Guest Relationships in your guest list and want guests to RSVP on behalf of their related guests, you can add RSVP buttons for those related guests to your Success Page:

Screenshot showing the Guest Relationships feature on the Success Page.

From the 'Composer' tab of your Success Page, open the 'Relationships' section and turn the toggle 'ON' to show RSVP buttons for related guests:
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GIF showing how to enable the Guest Relationships feature on the Success Page.

On the 'Settings' tab of the Relationships section, choose whether to show RSVP buttons for all related guests or only for specific relationship types, such as 'Coworker' or 'Personal Assistant'.
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On the 'Text' tab of the Relationships section, customize the text shown to your guest.
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On the 'Related Link' tab of the Relationships section, customize the related guests' RSVP buttons:

  • Tick the check boxes to include First Name, Last Name and Salutation.

  • Drag and drop to set the order in which the related guest details are displayed.

  • Tick 'Include Main Guest' to show a second RSVP button with the main guest's details.

  • Customize the text and background of the related guests' RSVP buttons.

Lastly, use the 'Button' tab of the Relationships section to customize the background of the arrow icon and the colour of the arrow.

Important: Click the gold 'Save Changes' button at the top right of your form composer to save your changes.
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Preview your Success Page as a Guest

Before sharing the form with your guests, use the 'Preview as' function to see the Success Page as a guest from your guest list would, so you can check that everything looks the way you want.

At the top of your Success Page screen, type the name of a guest from your guest list, then select 'Confirm' or 'Decline' on the right-hand side to preview the Success Page that guest will see after confirming or declining:

GIF showing how to make use of the Preview feature.

Pro Tip: Turn 'Add to Calendar' 'ON' from the 'Composer' tab to let guests save your event to their calendars. Learn more: How to Set Up Add to Calendar on Your Email.

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