Create Effective Confirmation Campaigns for Manually Confirmed Guests
The Confirmation Message in zkipster is linked to the RSVP button in the form and automatically sends once guests confirm their attendance. You can learn more about setting up or turning ON/OFF the auto-confirmation messages in the article here.
For manually confirmed guests in zkipster, you would need to create a separate confirmation campaign. There are a few ways to do this:
Convert existing campaign into a confirmation one: create a copy of your current invitation campaign and convert it to a confirmation message
Create a new confirmation message
Create a confirmation campaign template on the account level (available to Enterprise users): prebuild confirmation template available to use in any event for manual confirmations.
Pro Tip: To save time, we recommend duplicating and converting your existing email campaign to a confirmation campaign. If you are using SMS or WhatsApp to send confirmation messages to your guests, we recommend creating a new confirmation message.
Converting Existing Email Campaign to a Confirmation Message
Create a duplicate of your existing campaign using the two square icons on the right. Learn more on How To Copy Campaigns and Forms
Duplicate Message: Once you click on the duplicate icon, select only the message and uncheck the form. This will duplicate your Message without adding the Form to the new campaign.
Keep the email as-is: If you would like to create a confirmation email with the Edit RSVP button
In the duplicated campaign, edit the Email Setup section, recipients, and email content, mirroring your confirmation email.
For details on setting up the recipients and sending the email refer to the last section of this articleIf you are using the 'Edit RSVP' button, edit the text in the RSVP button so that it looks like in the original confirmation email
In the 'Form section' of the email in the left side menu, remove the 'Confirm Email'
Create a New Campaign to use as a Confirmation Message
From the 'Communications' page within your event, click on 'Create Campaign' > 'Create New', and choose the standalone Email/Message, focusing solely on delivering your message.
To add SMS/WhatsApp messages, click on the 'Add SMS' button to include your message if desired.
Customize your campaign so it does look like a confirmation message, and save your work via 'Save Changes.'
For details on setting up the recipients and sending the message refer to the last section of this article
Using Confirmation Message Account Level Template
Enterprise users can create account-level templates of Confirmation campaigns specifically for manually confirmed guests which teams can use across all events.
Pro Tip: To create templates for confirmation messages with the 'Edit RSVP option,' create a campaign connected to a form; for simple confirmation messages without the 'Edit RSVP option' , use an Email or SMS/WhatsApp format.
Sending a Confirmation Message to manually confirmed guests
To send the confirmation message to a manually confirmed guest(s), in the Email/SMS Setup, choose to send it to an individual guest and select at least one person
Emails/SMS sent to at least one person are visible in the 'Resend Communication' list, which you can access via the action menu in the guest list view.
For all the following manual confirmations, from the guest list view, select the guests, choose Resend Communication from the Action menu, and select the confirmation email you have created. For further details on resending emails, check the article here.
