All Collections
zkipster Communications
Emails and Response Forms Use Cases
How to Create a Confirmation Campaign for Manually Confirmed Guests
How to Create a Confirmation Campaign for Manually Confirmed Guests

Guide on creating confirmation campaigns for manually confirmed guests in zkipster, including campaign templates.

Carolin Gonschorrek avatar
Written by Carolin Gonschorrek
Updated over a week ago

The Confirmation Message in zkipster is linked to the RSVP button in the form and automatically sends once guests confirm their attendance. You can learn more about setting up or turning ON/OFF the auto-confirmation messages in the article here.

For manually confirmed guests in zkipster, you would need to create a separate confirmation campaign. There are a few ways to do this:

  • Convert existing campaign into a confirmation one: create a copy of your current invitation campaign and convert it to a confirmation message

  • Create a new confirmation message

  • Create a confirmation campaign template on the account level (available to Enterprise users): prebuild confirmation template available to use in any event for manual confirmations.

Pro Tip: To save time, we recommend duplicating and converting your existing email campaign to a confirmation campaign. If you are using SMS or WhatsApp to send confirmation messages to your guests, we recommend creating a new confirmation message.

Converting Existing Email Campaign to a Confirmation Message

  1. Create a duplicate of your existing campaign using the two square icons on the right. Learn more on how to duplicate emails in the article here.

    1. Unlink the registration form in the new copy if you would like to create a simple confirmation email without the Edit RSVP button

    2. Keep the email as is if you would like to create a confirmation email with the Edit RSVP button

  2. In the duplicated campaign, edit the Email Setup section, recipients, and email content, mirroring your confirmation email.
    ​For details on setting up the recipients and sending the email refer to the last section of this article

  3. If you are using the 'Edit RSVP' button, edit the text in the RSVP button so that it looks like in the original confirmation email

  4. In the 'Form section' of the email in the left side menu, remove the 'Confirm Email'

Create a New Campaign to use as a Confirmation Message

  1. From the 'Communications' page inside your event, click on the 'Create Campaign' and select what type of message you want to use as a confirmation- Email, SMS/WhatsApp, or both
    For more information on templates, refer to the article here.

  2. Customize your campaign so it does look like a confirmation message, and save your work via 'Save Changes.'
    ​
    ​For details on setting up the recipients and sending the message refer to the last section of this article

Using Confirmation Message Account Level Template

Enterprise users can create account-level templates of Confirmation campaigns specifically for manually confirmed guests which teams can use across all events.

Pro Tip: To create templates for confirmation messages with the 'Edit RSVP option,' create a campaign connected to a form; for simple confirmation messages without the 'Edit RSVP option' , use an Email or SMS/WhatsApp format.

Sending a Confirmation Message to manually confirmed guests

  • To send the confirmation message to a manually confirmed guest(s), in the Email/SMS Setup, choose to send it to an individual guest and select at least one person

  • Emails/SMS sent to at least one person are visible in the 'Resend Communication' list, which you can access via the action menu in the guest list view.

  • For all following manual confirmations, from the guest list view, select the guests, choose Resend Communication from the Action menu, and select the confirmation email you have created. For further details on resending emails, check the article here.

Pro Tip: You can also resend your auto Confirmation and Decline messages via the Form Report page and you can find out more in the article here.

Did this answer your question?