The Confirmation Email in zkipster is linked to the RSVP button in the form and automatically sends once guests confirm their attendance. You can learn more about setting up or turning ON/OFF the auto-confirmation email in the article here.

For manually confirmed guests in zkipster, you would need to create a separate confirmation email. There are few ways to do this:

  • Convert existing email into a confirmation email: create a copy of your current invitation and convert it to a confirmation email

  • Use the Standalone Email template to create a brand new email

  • Create a confirmation email template on the account level (available to Enterprise users): prebuild confirmation email template available to use in any event

Pro Tip: To save time, we recommend duplicating and converting an existing email invitation to a confirmation email.

Converting Existing Email Invitation to a Confirmation Email

  1. Create a duplicate of your existing email invitation using the two square icons on the right. Learn more on how to duplicate emails in the article here.

    1. Select to copy only the email if you would like to create a simple confirmation email without the Edit RSVP button

    2. Copy the entire email if you would like to create a confirmation email with the Edit RSVP button

  2. In the duplicated email, edit the Email Setup section, recipients, and email content, mirroring your confirmation email.
    For details on setting up the recipients and sending the email refer to the last section in this article

  3. If you are using the 'Edit RSVP' button, edit the text in the RSVP button so that it looks like in the original confirmation email

  4. In the 'Form section' of the email in the 'RSVP "Confirm" Options' section, click on 'Response Settings' and toggle off the 'Send Confirmation Email.'

Create a Confirmation Email using Standalone Email Template

  1. From the 'Invitations' page inside your event, click on the 'Create Invitation' and select the 'Standalone Email' template.
    For more information on templates, refer to the article here.

  2. Customize your email so it does look like a confirmation email and save your work via 'Save Changes.'
    For details on setting up the recipients and sending the email refer to the last section in this article

Using Confirmation Email Account Level Template

Enterprise users can create account-level templates of Confirmation email specifically for manually confirmed guests which teams can use across all events.

Pro Tip: To create templates, for a confirmation email with the 'Edit RSVP button,' use the Email+Form format, for simple confirmation email without a button, use the Standalone format.

Sending a Confirmation email to manually confirmed guests

  • To send the confirmation email to a manually confirm guest(s), in the Email Setup, choose to send it to an individual guest and select at least one person

  • Emails sent to at least one person are visible in the 'Resend Invitation' list, which you can access via the action menu in the guest list view.

  • For all following manual confirmations, from the guest list view, select the guests, choose Resend Invitation from the Action menu, and select the confirmation email you have created. For further details on resending emails, check the article here.

Pro Tip: You can also resend your auto Confirmation and Decline emails via the Form Report page and you can find out more in the article here.

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