Configure Your zkipster Form Settings for Optimal Use
The zkipster Form has 3 pages which you can fully customize:
Landing page (optional) – The initial page where you can add any relevant information about your event before directing the guest to the actual Response Form. This page is optional and can be disabled. You can learn more about setting up the Landing page here. Please note that this page can be used to enable responding on behalf of a related guest via the ‘Relationships’ section.
Form page – This page is the actual Response Form where you can request all the information that you would like to collect from your guests.
Success page – This will be the page shown after submitting the Response Form. You can customize this page and display different messages when your guest confirms or declines an invitation. You can learn more about setting up the Success page here.
Form Settings
The Form Settings section is usually the starting point when composing either your response form or your consent form; it is where you can give it an internal name, choose the domain hosted, decide whether you want it to be public or private and define how long you want to keep the RSVP process open till.
Watch our tutorial video for a quick overview:
Please note: if the same form is being used across different campaigns, the 'Form Settings' are applicable on all campaigns and any changes to the form are applied to all campaigns.
Form Name
A form name is how your form will be titled and organized inside the zkipster system for you and your event team. Make sure to give it a clear naming convention to communicate its purpose internally ('Public Registration', 'Test Form', etc.).
Please note that zkipster will give your invitations an internal name (Draft date/time) by default.
You can find the Form Settings at the top, right in the settings section:
Please find detailed explanations for each section of your settings below.
Form Hosting
Define the URL for the registration form. Professional users can select from the following pre-defined domains:
invtdu.to
rsvp.theworldsbest.events
rsvp.zkipster.com
Enterprise users can use a custom (or predefined) URL for the response forms and define unique URL extension specifically tailored to the event.
Form Is Private / Form Is Public
You have the option to choose between a Private and a Public Form. Please note that your zkipster forms will always be set to Private by default unless you choose to turn them Public by switching the toggle:
Private Forms are only accessible via a unique, personalized URL that each guest receives in their RSVP invitation email (embedded in the RSVP button) sent through zkipster; or accessed through the unique link sent that guest
Public Forms are accessible directly via a shareable Public Page URL which can be passed along to potential guests that are not being invited directly via email or SMS/WhatsApp through zkipster and are currently not on your guest list
Please only turn your response form into a Public Form if you wish to open your event to anyone from the public!
The difference between Private and Public Forms is explained in more detail here.
Form Is Taking Responses
By default, your form will be set to 'Taking Responses' when you begin building your template - you can always toggle it OFF if you want to manually close a form.
Tick the ‘Allow checked-in guests to submit form’ box if you want your guests that have already checked-in to still be able to submit a form - this option will be set as ON by default on consent forms, and OFF on response forms.
In this specific section, you can set up automatic triggers that will close the form after certain criteria have been met. This includes closing the form:
24 hours or up to 1 hour before the event start time
On a specific date and time before or after the event starts
After a certain number of guests - across all guest lists - have confirmed for the event. This number can be seen from the Guest List view under the total 'Confirmed' column. This refers to all confirmed guests across all guest lists, if you are sending your invitations to multiple guest lists.
After a certain number of confirmations to one specific response form. This would close the form once a pre-determined number of confirmations has been reached.
You can edit and close your form at any time as it is web based, even after you have sent out your invitation. If you need to manually close the form once you have reached capacity for your event, follow these instructions here. (Any changes made on the form will go live for your guests from the point of clicking 'Save Changes').
Form Closed Message
In this section, you can also determine a 'Form Closed Message' - the information you define in the text box will then display to your guests on the web page once your form has closed and is no longer accepting any RSVPs.
Pro Tip: You could use this section to set up waiting list for your guests once you have reached capacity for your event. Find out how to set this up here.
Show zkipster watermark
At the bottom of the form settings you can toggle on or off the zkipster watermark.
This function will be on by default, but you can turn it off at any time.
Event Notifications
The second part of the settings is Event Notifications, located right beneath the Form Settings:
Inside the Event Notifications section, you are able to choose which user(s) should receive which kinds of notifications, if any:
Pro Tip: The user that you wish to be notified with the Event Notifications needs to be added as a user with access to the event for the email to be received. Please check this article on how to add users to an event.
zkipster will default to the Account Owner of the account receiving an email for all errors during RSVP, but feel free to make any changes as you wish.
Please note: The errors are applicable to virtual events only and we recommend keeping the option marked as ON. Find out more here.