The zkipster app is built for quick and smooth guests' check-in and management during your event.
Here is a quick video of the zkipster App:
An Overview of the zkipster App
In the app, you can access your upcoming and past events, sort the event list and access the App settings and support channels using the three dots icon at the bottom.
Inside Your Event:
On the top of the screen, you will find the event information, flyer, and images followed by the guest lists and event sessions- if you have sessions.
Inside the Guestlist:
Inside the list, you will see your guests and their associated information. To set which columns to appear on the app and in what order go to the Guest Fields section in the zkipster browser. You can learn more in the article here.
Use the icons at the bottom to navigate through the features and manage your guest list:
Guest Lists icon takes you back to the event main page
Seating: access and manage your event seating chart (iPad and Android tablet only)
Please Note: The Seating feature is only available on iPad devices and Android tablet. Android for mobile devices and iPhones do not support seating and you won't see the icon.
Search guests across all guest lists
Use the + button to add new guests to your event
QR Scan: activate the zkipster's scanner and check-in guests by scanning QR codes and barcodes
More: access the app settings, zkipster's Help Center, or get in touch with the support team
How to Check-in Guests
Check-in for events is best when exclusively on the app interface. In case of loss of signal, the system continues working offline on the app interface which guarantees check-in with no interruption. You can download the zkipster app from the App store on your device.
Please Note: There is no limitation in the number of devices which can be used for check-in, there are also no extra charges for the usage of multiple devices.
You can check-in guests using:
The Check-in button in the guest profile
Swipe to check-in
Scan QR codes and barcodes
Via the Guest Profile:
Use the Search Bar or Search Button to look for guests by name, email, plus one guest or other relevant information uploaded via custom fields. Then use the check-in buttons in the guest's profile to check-in the Main guest and any +1's.
Swipe to check-in
Swipe to check-in is available on Android and iOS devices. Swipe to the right across the guest's name. Single guests will be checked in immediately. For guests with a +1, you can check the main guest or the party altogether by clicking on the single or multiple people's images respectively.
Scan QR codes and barcodes
You can scan barcodes and QR codes to find and check-in guests quickly. Use the QR code reader on the bottom of the screen to scan the code.
To speed up the process, enable the ‘Check-in Guest After Scan’ mode via the app settings. Then zkipster will check guests in automatically after scanning their QR code.
Note: A continuous Check-in option is available when scanning your QR code/Barcode. When auto check-in is enabled a square icon is shown on the top bar when the camera is open. Continuous check-in is active when the three square icons are shown and off when a single square appears. Learn more about continuous guest check-in in this article.
The consent form PDF is also available on the mobile app, with the additional option to display a QR code for scanning if the form completion is still required at the point of check-in:
The feature is available in the mobile app inside the Guest Detail, if enabled for EU region users. More details to learn more in the article here.
Guest Data Sync and Working in Offline Mode
As long as you are connected to a stable WiFi connection, the guest count and check-in numbers will sync automatically across all devices. You can track the progress at the top of your screen. You can also see the check-in summary inside the event page, on the right of each guest lit.
If you lose your WiFi connection - causing the app to go into offline mode, the check-in and guest information will continue to be stored locally on each device.
After the event, make sure to reconnect your devices to the internet- one device at a time and enforce manual sync, swiping down across your screen. For more information on working in an offline mode and performance recommendations, check the articles here.